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ValetPress Linen Services Rental, Lease & Service Agreement

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A Division of ValetPress, Inc.
6030 Highway 85, Suite 610
Riverdale, Georgia 30274
Email: info@valetpresslinenservice.com

Revision Date: November 2025
 

 

ValetPress Linen Services Rental, Lease & Service Agreement

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Acceptance of Agreement
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BY ACCEPTING THIS AGREEMENT, BY (1) CLICKING A BOX INDICATING ACCEPTANCE OR (2) EXECUTING AN ORDER FORM THAT REFERENCES THESE TERMS, THE CUSTOMER AGREES TO THE TERMS OF THIS AGREEMENT.

IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT DOES SO ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, SUCH INDIVIDUAL REPRESENTS THAT THEY HAVE THE AUTHORITY TO BIND SUCH ENTITY AND ITS AFFILIATES TO THESE TERMS. IN SUCH CASE, THE TERM “CUSTOMER” SHALL REFER TO SUCH ENTITY AND ITS AFFILIATES. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT DOES NOT HAVE SUCH AUTHORITY OR DOES NOT AGREE WITH THESE TERMS, THEY MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

These ValetPress Linen Services Terms and Conditions (“Terms”) are incorporated into and form part of the ValetPress Linen Services Order Form (“Order Form”). Together, they constitute the Agreement between you (“Customer”) and ValetPress Linen Services, a division of ValetPress, Inc. (“ValetPress” or “Company”). This Agreement governs the provision of ValetPress Linen Services throughout the United States and its territories.

 

Section 1 – General Description of Services

(a) The Company agrees to supply and the Customer agrees to rent, lease, or receive recurring services for linens, towels, napkins, mats, uniforms, and related textile products (collectively, “Linens/Services”) as described in Schedule I attached hereto.
All rental, lease, service, loss, and replacement charges are specified in Schedule I or on the applicable invoice.

(b) Services will be provided to Customer locations listed in Schedule II and any additional locations added in writing. All terms, conditions, and charges shall apply equally to new locations. For existing locations serviced by ValetPress prior to the Effective Date, the new rates will take effect within forty-five (45) days from the Effective Date. Customer agrees to promptly notify the Company of any new, relocated, or acquired sites.

(c) All Linens remain the property of ValetPress and its Service Partners and must be returned upon demand. Customer is responsible for lost or damaged Linens except where ValetCare coverage (as defined in Schedule I) applies to normal wear and tear.

 

Section 2 – Invoicing Upon Delivery

(a) Upon delivery of Linens to each Customer location, ValetPress will issue an invoice or delivery ticket detailing quantities, descriptions, and weekly charges (if applicable). Customer is responsible for all charges regardless of employee absence or usage fluctuations.

(b) The Customer shall designate authorized personnel at each location to communicate personnel or inventory changes to the Company’s representative at the time of delivery.

(c) Upon delivery completion, an electronic invoice will be furnished to the Customer for recordkeeping.

(d) Customer is responsible for lost or damaged Linens billed at the replacement or retail rate shown on Schedule I or the corresponding invoice.

 

Section 3 – Customer Locations with Pre-Existing Contracts

(a) Customer locations outside ValetPress’s direct service areas are listed in Schedule III. Where possible, ValetPress will coordinate with an approved Service Partner to fulfill services under comparable terms. However, ValetPress cannot guarantee identical pricing or terms. Customer may accept or decline any alternate service proposal.

(b) Schedule IV lists Customer locations currently under existing agreements with third-party linen or textile service companies.

(c) Customer agrees to transition such locations to ValetPress service upon expiration of any third-party contracts, without breaching enforceable agreements.

(d) Upon execution of this Agreement, Customer will notify such third parties in writing (with a copy to ValetPress) to prevent automatic renewals.

 

Section 4 – Term & Cancellation

The initial term of this Agreement is one hundred fifty-six (156) consecutive weeks from the Effective Date. Thereafter, the Agreement automatically renews for successive fifty-two (52) week terms unless either party provides written termination notice at least ninety (90) days before the end of the current term.

If any Customer location receives new Linen installations within the last 156 weeks of this Agreement, that location will remain under contract for a full 156-week period following its installation, regardless of other site terminations.

 

Section 5 – Payments

All rental, lease, and service charges are due upon delivery unless Customer has approved credit terms. ValetPress may issue periodic statements, payable by the date specified.

Late payments are subject to a 1.5% monthly finance charge (18% annual) or the maximum amount allowed by law.

 

Section 6 – Price Adjustments

(a) These terms apply to all additional or increased Linen quantities or services.

(b) Charges will increase annually by up to the Consumer Price Index (CPI) change or 5%, whichever is greater. Additional adjustments may be made for cost increases outside ValetPress’s control (e.g., fuel, labor, materials).

(c) Locations with invoices under $60 will be billed a minimum service charge of $60 per delivery.

(d) Customer is responsible for all applicable sales, use, or similar taxes, except for ValetPress income taxes.

 

Section 7 – Exclusive Use

(a) Customer agrees to use only ValetPress Linens and Services for all covered locations throughout the contract term.
Reductions in service are allowed only for terminated employees whose items are returned promptly.

(b) To prevent mixing with third-party suppliers, Customer shall not use or process Linens or similar offered items with any company other than ValetPress or its Service Partners during the Agreement term.

 

Section 8 – Termination for Cause

Customer may terminate services at a specific location for cause if:

  1. Written complaints detailing service deficiencies are submitted to:
    Director of Operations
    ValetPress Linen Services
    6030 Highway 85, Suite 610
    Riverdale, Georgia 30274
    or via email at info@valetpresslinenservice.com
     

  2. ValetPress is provided 30 days to correct or begin resolving the issue, and
     

  3. The issue remains unaddressed after such period.
     

If the above steps are met and the deficiency remains, Customer may terminate the Agreement at that location.

 

Section 9 – Obligations Upon Termination

(a) Upon termination or expiration, Customer must pay all outstanding invoices and for any lost or damaged Linens.

(b) Customer acknowledges ValetPress’s investment in inventory and agrees to purchase any “Special Items” (custom embroidery, logoed linens, or non-standard stock) as described in Schedule I.

(c) For early termination without cause, Customer shall pay liquidated damages equal to:
(i) 50% of the average weekly charges for the past three months multiplied by remaining contract weeks, or
(ii) the replacement cost of all Linens at that location, whichever is greater.

(d) Customer must also purchase all Special Items and Custom Emblems in inventory or production at termination at the prices listed in Schedule I.

 

Section 10 – Force Majeure

Neither party shall be liable for interruptions caused by events beyond their control, including natural disasters, strikes, wars, or government actions.
Upon resolution, services shall resume, and the term shall extend by the duration of the interruption.

 

Section 11 – Product Use & Safety

Linens provided are not flame-resistant or chemical-resistant unless specifically designated. Customer is responsible for ensuring the Linens are suitable for intended use and assumes all associated risks.

Customer must notify ValetPress if any Linens become contaminated with biohazardous or toxic materials and agrees to indemnify ValetPress for damages arising therefrom. ValetPress reserves the right to refuse handling of such items.

 

Section 12 – Quality Assurance

ValetPress warrants freshly cleaned and processed Linens consistent with industry standards. Under ValetCare Coverage, Linens worn out through normal use will be replaced.

For Customer-Owned Goods (COG), ValetPress exercises reasonable care but assumes no liability for damage due to fabric variances, embroidery, or uncontrollable factors.

No other warranties, express or implied, are made. ValetPress shall not be liable for incidental or consequential damages. Customer agrees to indemnify ValetPress for misuse or negligence related to provided Linens.

 

Section 13 – Indemnification

Each party agrees to indemnify and hold the other harmless against losses, claims, or damages arising from its own negligence, misconduct, or that of its employees or subcontractors, including reasonable attorney’s fees.

 

Section 14 – Insurance

ValetPress and its Service Partners maintain all required insurance, including:

  • Workers’ Compensation per state law
     

  • Comprehensive General Liability with limits of $1,000,000 per occurrence
     

  • Automobile Liability coverage
     

Certificates of insurance are available upon request.

 

Section 15 – Binding Agreement

This Agreement is binding upon and benefits each party’s successors, assigns, and legal representatives.

 

Section 16 – Entire Agreement

This document and attached Schedules constitute the entire agreement, superseding all prior discussions or representations.

 

Section 17 – Interpretation

Any ambiguities shall be interpreted reasonably in light of the parties’ intent. This Agreement may not be construed against either party as the drafter.

 

Section 18 – Arbitration

All disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Rules.
The arbitration shall occur in Atlanta, GA. Each party shall bear its own legal fees and share arbitration costs equally.
This Agreement shall be governed by the laws of Georgia, and the Federal Arbitration Act shall apply.

 

Section 19 – Confirmation of Acceptance

Customer confirms that by entering this Agreement, no existing valid contract will be breached.

 

Section 20 – Severability

If any provision is deemed invalid, the remaining terms shall remain in effect to the fullest extent possible.

 
Section 21 – Authority to Contract

Customer acknowledges having full authority to execute this Agreement and agrees to all terms herein.

 

IN WITNESS WHEREOF,

The undersigned, by their duly authorized representatives, have executed this Agreement as of the date of acceptance.

 

Appendices

Appendix 1 — Schedule I (Quote or Invoice)
Appendix 2 — Customer Locations (to be attached)
Appendix 3 — Locations Not Serviced by Company
Appendix 4 — Locations with Pre-existing Agreements (if any)

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